Responsible Gaming Policy

The Responsible Gaming Policy at SureWin is designed to promote safe and responsible gambling practices, ensuring that gaming remains an enjoyable and controlled activity. Here’s an outline of the policy:

  1. Age Restriction Enforcement: SureWin enforces strict age verification processes to ensure that only individuals aged 21 and over can access and engage in gambling activities. This is to comply with legal requirements and safeguard against underage gambling.

  2. Educational Information: SureWin provides educational resources about the risks associated with gambling, helping players to understand the importance of responsible gaming. This includes information on recognizing and addressing gambling addiction.

  3. Financial Limits: Players at SureWin can set financial limits on their accounts, such as deposit, loss, and wager limits. These tools help players to manage their spending and prevent excessive gambling behavior.

  4. Time Management: The platform encourages players to monitor and limit their playing time to prevent excessive gambling sessions, offering features like reality checks and session time limits.

  5. Self-Assessment Tests: SureWin provides self-assessment tools that help players evaluate their gambling habits and identify potential risks of problem gambling.

  6. Self-Exclusion and Cooling Off: Players have the option to exclude themselves from gaming for a definite or indefinite period if they feel they are losing control. SureWin supports these decisions by providing easy access to self-exclusion tools and cooling-off periods.

  7. Professional Support: SureWin collaborates with organizations that provide assistance and counseling for problem gambling. Contact information for professional support services is readily available on the platform.

  8. Player Monitoring and Behavior Analysis: SureWin actively monitors player behavior to identify signs of problem gambling. The platform may intervene by offering support, setting limits, or suggesting self-exclusion if necessary.

  9. Employee Training: SureWin ensures that its employees are trained in responsible gaming practices, enabling them to provide adequate support to players and guide them towards responsible gambling resources.

By adhering to these principles, SureWin’s Responsible Gaming Policy aims to create a secure and supportive environment, where players can enjoy gambling responsibly and receive the support they need to gamble safely.